[Kosovo] Sharing experiences among social workers

06 Jul 2017

On June 28, a multi-disciplinary meeting took place with the aim to share experiences among different Centres for Social Work. The meeting began with the opening remarks of Naim Bilalli, Case Manager and Albulena Shabani, Coordinator of the Project I MIRE KA, implemented by TDH Kosovo.

Besides eleven social workers, two French journalists from the news portal Kosovox were preent. Social workers were not only representatives of the municipalities that experienced Case Management Roundtables (CMR) but also members that had no previous experience.

The objectives of the meeting were to exchange good practices of multi-disciplinary approach in management cases of child protection, documenting the CMRs meetings and discussing the advantages and disadvantages of the case management.

The meeting started with the presentation of the successful management of a case that benefited from CMR in Istog by Jozef Frrokaj, a social worker of this municipality. The presentation showed how strong cooperation between different professionals within the CMR, namely police officers, psychologists, social workers and educational representatives, produced a good results and TDH as a partner was fundamental in putting in contacts the social workers with their counterparts in Albania.

After sharing experiences between different municipalities, meeting continued with Albulena Shabani’s explanation of TdH Child Protection Policy. This is a document giving the rules for each operator to avoid or minimize the harm of children in their field work,and determines the definitions and types of abuses. Often the hierarchy and the steps to be taken immediately are applied according to the policy. Whenever summer camps and psychosocial activities are organized, the partner organizations have to subscribe the child protection policy.

Moreover, social workers re-stated the willingness to pass the legislation on child protection that would allow the creation of CMR in each municipality of the country.When asked by the journalists, all the social workers pointed out the importance of the help of TDH, not only in the networking phase but also in cases of immediate emergency, providing food, shelters and clothes within the first 24 hours when conducting a case. 

The meeting was concluded with the presentation of the online platform Childhub. This is a web platform enabling people in networking, learning from each other and sharing good practices related to child protection. This platform functions in eight countries in Eastern Europe. The advantage of the platform is to develop a multidisciplinary approach through the contribution of people coming from different backgrounds. Childhub contains digital library, webinars and online courses accessible in various languages.

Series this is part of: 

This project is funded by: