Donor Stewardship Consultant - New deadline

Deadline for application: 
31 Jan 2019
Country(s) that the job is based in: 
UNICEF - United Nations Children’s Fund
Job type: 

UNICEF in Romania office is seeking a highly qualified consultant to support the implementation of the CO fundraising plan, with a focus on increasing donors’ retention and lifetime value.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, equity.

In 2018, UNICEF started a new five-year country partnership with Romania. The overall aim of the partnership is to continue to accelerate the universal realization of child rights and improve the situation of excluded children living in marginalized communities with large minorities and in most vulnerable and deprived areas. This is accompanied by promoting a culture of rights, social norms and alliances that will benefit all children and enhance equity and solidarity in the country.

Also, UNICEF continues to be the ‘Voice’ for children and adolescents, advocating and communicating around key national policies, social issues, mind sets and attitudes.  In the current country programme, UNICEF in Romania continues to raise funds locally, both for national projects and for other countries.

More details about UNICEF in Romania work for children are available at and 

The private sector’s role as a key contributor to other resources is expected to grow.  UNICEF fundraises from both the private individuals and corporate sector are bringing on the market new techniques that provided excellent results in other markets.

How can you make a difference?

The key tasks expected to be fulfilled by the consultant are:

  • provide input for the development of a donor stewardship plan, with the aim of building donor trust through consistent and meaningful contact, donor involvement and cultivation;
  • implement the donor stewardship plan, in collaboration with relevant staff members (from FR, communications, program sections) and partners (for e.g. online agency, telemarketing agency);
  • analyse donor database, propose and implement stewardship activities based on donor behaviour;
  • provide specific information and requests to Database Analyst for database segmentation according to various criteria: donor fulfilment rate, payment age, payment errors etc.;
  • assist in creating content for donor stewardship communication tools: welcome packages, reporting packages, e-newsletters, direct mailings, brochures, other printed materials, web page, and all other engagement and stewardship tools, in cooperation with relevant staff members and service providers (for e.g. printing houses, video production companies, online agencies etc.);
  • share knowledge and information about UNICEF programs – customizing, interpreting and breaking down complex information for each audience;
  • monitor and evaluate the results of the stewardship plan (KPIs: donor attrition, conversion rates), with the aim of adjusting and suggesting improvements;

Expected deliverables:

  • development, implementation, monitoring and evaluation of the donor stewardship plan;
  • active contribution to growing sustainable income, through providing high quality services to private individual donors and thus increasing donor lifetime value and retention in the program.

To qualify as an advocate for every child you will have…

  • University degree in humanities, communications, marketing/business or related field;
  • minimum three years of work experience, preferably in the field of customer retention /loyalty, marketing or fundraising.

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

Skills and competencies:

  • exceptional communication skills, both written and verbal;
  • advanced computer skills, including internet navigation and various office applications;
  • working with excel files at a medium level;
  • general understanding and knowledge of database systems;
  • understanding of basic fundraising principles;
  • analytical, high attention to details;
  • analytical and conceptual skills;
  • planning and monitoring skills;
  • ability to organize work and projects;
  • ability to make timely and quality judgments and decisions;
  • fluency in English and Romanian.

View our competency framework at

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

General conditions - procedures and logistics:

  • the consultant will work in the UNICEF office based in Bucharest;
  • all information and communications of the team with UNICEF or other partners during this consultancy and in relation to it will be confidential, if not agreed otherwise;
  • payments will be made monthly after the delivery of tasks, based on the activity report signed by the supervisor.

The consultant will sign a health statement prior to taking the assignment and the designation form will be completed.

The consultant will be responsible for paying income taxes and any other due taxes as per applicable national legislation.

UNICEF Terms and Conditions (attached) will apply.


Application procedure:

  • The application must include:
  • an updated CV focused on the skills and experience requested by the current consultancy;
  • a financial offer (Financial template available below), specifying the requested gross monthly fee in RON taking into consideration that the consultant will be responsible for paying all his/her due income taxes as per Romanian fiscal legislation.


Application deadline: December 17th, 2018.

Selection procedure:

Only shortlisted candidates will be contacted.

Applications which do not include the financial offer will not be considered.


The contract will be awarded based on the best combination of expertise and fee.



Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Click here to apply.


This project is funded by: