Executive Summary

This benchmarking research focuses on the online Community of Practice (CoP) of ChildHub and compares it with other, similar online CoPs. The main objective of this study is to understand what ChildHub is doing well and where it can improve, as well as to learn from the good practice of other organisations running similar online CoPs.

Child Protection Hub implements in-person CoP activities within target countries and online CoP activities. The online CoP, ChildHub, is an interactive platform for professionals that promotes the continuous improvement of child protection practices and policies in South East Europe.

This study compares ChildHub with nine other, similar online CoPs. The methodology included reviewing ChildHub documentation, undertaking a brief, wider literature review, reviewing the nine online CoPs websites, conducting interviews with representatives from the nine online CoPs, conducting interviews with ChildHub staff, undertaking a user-feedback webinar to test and challenge initial insights, and conducting an interview with a recognised expert in CoPs.

For this study, ChildHub was compared with the none other online CoPs across four main areas:

  • Purpose, content and features
  • Users and their needs
  • Results
  • Sustainability

Please check the study and share with us and feedback, suggestion or question, here below in the discussion board or in a mail to info@childhub.org.

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